Data Processing Agreement (DPA): changes marked in the text

In force from 4 November 2026 · deleted text · inserted text

Data Processing Agreement (DPA)

Version: 1.0 | Effective date: February 19, 2026 | Market: UK (aroute.co.uk)Version: 1.1 | Effective date: 4 November 2026. § 7.4 and § 13.1 as amended apply from 20 November 2026.

§1. Parties

This Data Processing Agreement (hereinafter: "Agreement" or "DPA") is entered into between:

Data Processor:

Emversa Maciej Łukowski

ul. Sielska 17a

60-129 Poznań, Poland

VAT ID: PL9720811257

Email: office@emversa.com

(hereinafter: "Processor" or "Emversa")

and

Data Controller:

The Organisation using the Aroute Platform

(hereinafter: "Controller" or "Organisation")

§2. Agreement Execution

  1. This Agreement is automatically concluded upon acceptance of the Aroute Platform Terms of Service during the registration process.
  2. Acceptance of the Terms of Service (checking the required checkbox "I accept the Terms of Service") constitutes simultaneous acceptance of this Data Processing Agreement.
  3. The Organisation represents that the person accepting the Terms of Service and this Agreement is authorised to represent the Organisation and enter into obligations on its behalf.

§3. Subject Matter

  1. The Controller entrusts the Processor with the processing of personal data of Drivers (employees and contractors of the Controller) to the extent necessary to provide the Aroute Platform services.
  2. The Processor undertakes to process the entrusted personal data only for the purpose and scope specified in this Agreement and in accordance with the Controller's instructions.
  3. The Processor processes data on behalf of the Controller pursuant to Article 28 of the UK GDPR and in compliance with the Data Protection Act 2018.

§4. Scope of Entrusted Data

4.1. Categories of Data Subjects

  • Drivers (employees and contractors of the Organisation)
  • Users invited by the Administrator

4.2. Categories of Processed Data

Identification data:

  • First and last name
  • Work email address
  • Profile photo (optional)

Trip data:

  • GPS coordinates (route start/end)
  • GPS checkpoints containing: latitude and longitude, altitude, instantaneous speed, heading, GPS accuracy, timestamp
  • Addresses (start/end)
  • Timestamps (start/end)
  • Trip distance
  • Speed (maximum, average)
  • Vehicle odometer reading
  • Trip purpose
  • Trip type (business/private)

Private vehicle data:

  • Registration number
  • Make and model
  • Engine capacity
  • Vehicle type

Reimbursement data:

  • Reimbursement claim amounts
  • Billing periods
  • Approval status

Technical data:

  • Working hours and days (for auto-trip feature)
  • Language preferences
  • Consent settings (location, marketing)

4.3. Special Categories of Data

The Processor does not process special categories of personal data within the meaning of Article 9 of UK GDPR.

§5. Purpose of Processing

The Processor processes entrusted data only for the purpose of:

  1. Recording and documenting business and private trips
  2. Generating Vehicle Mileage Log reports (for company vehicles) and Reimbursement Summary reports (for private vehicles)
  3. Processing reimbursement claims for private vehicles
  4. Visualising data on the fleet map (paid feature)
  5. Detecting mileage gaps and discrepancies
  6. Automatic trip detection (auto-trip)
  7. Exporting data to Excel and PDF formatsExporting data to Excel, PDF, CSV and JSON formats, including the full Organisation data export
  8. Providing iOS mobile application functionality
  9. Sending invitations to Drivers
  10. Technical support and user assistance

§6. Processor Obligations

The Processor undertakes to:

6.1. Compliance with Regulations

  • Process data in accordance with UK GDPR, Data Protection Act 2018, and other applicable UK regulations
  • Process data only on documented instructions from the Controller
  • Immediately inform the Controller if an instruction violates applicable law

6.2. Confidentiality

  • Ensure that persons authorised to process data have committed to confidentiality
  • Process data only through trained personnel

6.3. Security

Implement appropriate technical and organisational measures ensuring data security, including:

  • Data encryption in transit (TLS/HTTPS)
  • Data encryption at rest
  • Password hashing (bcrypt)
  • Row-Level Security (RLS) at database level
  • Role-based access control (RBAC)
  • Webhook signature verification
  • Regular security updates

6.4. Sub-processing

  • Use sub-processors only under conditions specified in §7
  • Ensure that sub-processors meet UK GDPR requirements

6.5. Assistance to Controller

  • Assist in fulfilling data subject rights
  • Assist in ensuring compliance with Articles 32-36 UK GDPR (security, DPIA, consultations)
  • Provide information necessary to demonstrate compliance

6.6. Data Breaches

  • Promptly (no later than 24 hours) notify the Controller of any data breach
  • Document breaches and remedial actions taken

§6a. Controller Obligations

  1. The Controller represents that it has a legal basis for the processing entrusted to the Processor and for giving the Processor instructions.
  2. Before starting location recording of employees, the Controller fulfils its obligations under UK employment and data protection law, following the ICO guidance on monitoring workers, including telling workers about the monitoring before it starts and carrying out a DPIA where required.
  3. For Drivers who are not employees (e.g. contractors), the Controller ensures a separate legal basis.
  4. The Controller gives Drivers the information required by Art. 13 UK GDPR before they start using the Platform, and assesses whether a data protection impact assessment is required (Art. 35 UK GDPR). The Processor assists under §6.5.
  5. The Controller decides whether to enable features that affect the scope of processing (in particular the fleet map, speed display, auto-trip and manual entry mode) and is responsible for their consistency with the monitoring purposes set under point 2.

§7. Sub-processors (Further Entrustment)

7.1. Consent to Sub-processing

The Controller grants general consent for the Processor to use sub-processors listed in §7.3.

7.2. Obligations Towards Sub-processors

The Processor undertakes to:

  • Enter into a data processing agreement with each sub-processor
  • Ensure that sub-processors meet requirements no less than those specified in this Agreement
  • Bear full responsibility for sub-processor actions

7.3. List of Sub-processors

Sub-processorPurposeLocationData Processed
Supabase Inc.Database hosting, authentication, Edge FunctionsEUUSA (company); data stored in the EU (Frankfurt)All user, trip, checkpoint data
Stripe Payments Europe, Ltd.Payments, invoicesPayments and payment confirmationsIreland (EU)Organisation billing data
Vercel Inc.Application hosting, CDNGlobalUSA (company); application servers in Frankfurt (EU); content delivery via a global networkRequest logs, IP addresses
Resend, Inc.Transactional email deliveryUSAEmail addresses, names, invitation tokens
Google LLCGoogle Analytics (with consent)USAAnonymised analytics data
Apple Inc.Maps and address search in the iOS app (MapKit, CLGeocoder on the device)USASearch text typed and trip coordinates
Google LLCMaps in the Android app (Google Maps SDK on the device) and address search (Google Places through the Processor's server)USASearch text typed and the user's location as the centre of a 50 km search area (Places); device IP address and visible map area (Maps SDK)
OpenStreetMap FoundationGeocoding (reverse geocoding)GlobalUnited KingdomGPS coordinates (no personal data)
OpenStreetMap FoundationMap tiles (map display in the browser)United KingdomBrowser IP address, visible map area
Project OSRMFOSSGIS (OSRM server)Distance calculationGlobalEuropeGPS coordinates (no personal data)
WeatherAPIZoomash Ltd (WeatherAPI.com)Weather conditions-United KingdomGPS coordinates (no personal data)GPS coordinates (no personal data); in the iOS app also the device IP address
ipapi.coCountry detection-IP addresses
ip-api.comCountry detection (backup)-IP addresses

7.4. Changes to Sub-processor List

  1. The Processor will notify the Controller of the intention to add or change a sub-processor with 30 days' advance notice by email to the Organisation's billing address.with 14 days' advance notice
  2. The Controller may object to a new sub-processor within 14 days of notification. Lack of objection means acceptance.before that notice period ends
  3. In case of justified objection, the parties will negotiate to find a solution. If no solution is reached, the Controller may terminate the agreement effective at the end of the current billing period.

§8. International Data Transfers

8.1. Transfers to EU/EEA

Transfers to EU/EEA countries are permitted as the EU/EEA is recognised as providing adequate protection under UK adequacy regulations.

8.2. Transfers to USA

Some sub-processors process data in the USA. Transfers are secured through:

  • UK International Data Transfer Agreement (IDTA)
  • UK Addendum to EU Standard Contractual Clauses (SCC)
  • UK Extension to EU-US Data Privacy Framework (where applicable)

8.3. Sub-processors in Third Countries

Sub-processorLocationTransfer Mechanism
Vercel Inc.USA/GlobalIDTA / UK Addendum to SCC
Resend, Inc.USAIDTA / UK Addendum to SCC
Google LLCUSAIDTA / UK Addendum to SCC + UK Extension to EU-US Data Privacy Framework

8.1. Transfers to the EU/EEA

The Processor is established in Poland. Transfers from the United Kingdom to the EU/EEA are permitted under the UK adequacy regulations.

8.2. Transfers to the USA

For every sub-processor established in the USA, the Processor uses the International Data Transfer Addendum to the EU Standard Contractual Clauses issued by the ICO (UK Addendum) or the International Data Transfer Agreement (IDTA). Where a sub-processor is certified under the UK Extension to the EU-US Data Privacy Framework, the certification is an additional safeguard; if the UK-US data bridge ceases to apply, transfers continue on the basis of the UK Addendum or IDTA.

8.3. Transfer risk assessment

For each sub-processor established in the USA, the Processor has carried out and documents a transfer risk assessment. The Processor will provide the Controller with a summary on request.

8.4. Sub-processors transferring data outside the UK

Sub-processorEstablished inData stored inData transferredTransfer mechanism
Supabase Inc.USAEU (Frankfurt); support access from third countriesAll Platform dataUK adequacy regulations (EU); UK Addendum to the SCCs (US access)
Vercel Inc.USAApplication servers in Frankfurt (EU); content delivery via a global networkRequest logs, IP addressesUK Addendum to the SCCs or IDTA (and UK Extension to the Data Privacy Framework where applicable)
Resend, Inc.USAUSAEmail addresses, names, invitation tokensUK Addendum to the SCCs or IDTA
Google LLC (Google Analytics)USAUSAAnalytics data (only with cookie consent)UK Addendum to the SCCs or IDTA and UK Extension to the Data Privacy Framework
Apple Inc. (MapKit, iOS app)USAUSASearch text typed and trip coordinatesUK Addendum to the SCCs or IDTA and UK Extension to the Data Privacy Framework
Google LLC (Google Maps Platform, Android app)USAUSASearch text typed and the user's location as the centre of a 50 km search area (Places); device IP address and visible map area (Maps SDK)UK Addendum to the SCCs or IDTA and UK Extension to the Data Privacy Framework

OpenStreetMap Foundation and Zoomash Ltd (WeatherAPI.com) are established in the United Kingdom: no restricted transfer. The OSRM server (FOSSGIS) processes data in Europe.

8.5. Updates

The list in 8.4 is updated under the procedure in §7.4.

§9. Data Subject Rights

9.1. Assistance in Fulfilling Rights

The Processor undertakes to assist the Controller in fulfilling data subject rights under Art. 15-21 UK GDPR:

RightPlatform Implementation
Right of access (Art. 15 UK GDPR)Data export to Excel/PDF available for Drivers
Right to rectification (Art. 16 UK GDPR)Profile editing, trip edit requests
Right to erasure (Art. 17 UK GDPR)Administrator can deactivate Drivers; contact Processor
Right to portability (Art. 20 UK GDPR)Data export to standard formatsExcel/PDF reports and a full Organisation data export in CSV and JSON
Right to restriction (Art. 18 UK GDPR)Contact Processor
Right to object (Art. 21 UK GDPR)Contact Processor

9.2. Response Time

The Processor will respond to Controller requests regarding data subject rights within 10 business days.

§10. Audit and Verification

10.1. Right to Audit

The Controller has the right to verify Processor compliance with this Agreement through:

  • Requesting written information and documentation
  • Conducting an audit (with 30 days' advance notice, during business hours)

10.2. Audit Costs

Audit costs are borne by the Controller, unless the audit reveals significant violations - in which case costs are borne by the Processor.

10.3. Audit Confidentiality

Audit results are confidential and may not be disclosed to third parties without Processor consent.

§11. Term and Termination

11.1. Term

This Agreement remains in effect for the entire period of the Controller's use of the Aroute Platform.

11.2. Termination

The Agreement terminates:

  • Upon subscription end and expiration of the grace period (90 days for voluntary cancellation or 30 days for non-payment)(90 days for voluntary cancellation) or of the data retention period (30 days from suspension for non-payment)
  • Upon termination of the Terms of Service
  • By mutual agreement of the parties

11.3. Data Handling After Termination

  1. After Agreement termination, the Processor will:
    • Enable data export in CSV and PDF formats during the grace periodEnable export of all data in CSV and JSON during the grace period, or during the 30-day data retention period after non-payment
    • Delete personal data after the grace period expires; the Processor does not archive data for the Controller, and keeping records required by law is the Controller's responsibility
    • Retain data required by law (e.g., invoice data - 5 years from end of tax year per Polish tax law). UK customers should retain their copies for 6 years per HMRC requirements.Retain data required by law (e.g. invoice data, until the tax liability is time-barred (Polish tax law))
  2. Upon Controller request, the Processor will provide a data deletion certificate.

11.4. Platform Discontinuation

  1. In case of Platform discontinuation by the Processor, the Controller will be notified with at least 90 days' advance notice.
  2. During the notice period, the Controller will be able to export all data.
  3. After the notice period expires, data will be permanently deleted, except for data subject to mandatory legal retention.

11.5. GPS route points

The Processor keeps detailed GPS route points for about one quarter after the trip ends and then deletes them; the trip data (start and end point, addresses, distance, odometer readings) stays until the Agreement and the grace period end.

§12. Liability

12.1. Processor Liability

The Processor is liable for damages resulting from data processing in violation of this Agreement or UK GDPR provisions.

12.2. Limitation of Liability

The total liability of the Processor is limited to the sum of subscription fees paid by the Controller in the 12 months preceding the event, unless the damage results from gross negligence or intentional misconduct.

12.3. Liability for Sub-processors

The Processor is liable for acts and omissions of sub-processors as for its own acts.

12.4. Exclusions

Nothing in this Agreement shall limit or exclude liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; (c) any other liability that cannot be limited or excluded by applicable law.

§13. Agreement Amendments

  1. The Processor may introduce changes to this Agreement with 30 days' advance notice.with 14 days' advance notice
  2. The Controller will be notified of changes by email.
  3. Continued use of the Platform after changes take effect constitutes acceptance of the amended Agreement.
  4. If the Controller does not accept the changes, they may terminate the agreement before the changes take effect.

§14. Final Provisions

14.1. Governing Law

This Agreement is governed by and construed in accordance with the laws of England and Wales.

14.2. Dispute Resolution

Any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14.3. Document Hierarchy

In case of conflict between this Agreement and the Terms of Service, the provisions of this Agreement shall prevail regarding personal data protection.

14.4. Severability

If any provision of this Agreement is found to be invalid, the remaining provisions shall remain in effect.

§15. Contact

Processor (data processor):

Emversa Maciej Łukowski

ul. Sielska 17a

60-129 Poznań, Poland

Email: office@emversa.com

Supervisory Authority:

Information Commissioner's Office (ICO)

Wycliffe House, Water Lane

Wilmslow, Cheshire SK9 5AF

Tel: 0303 123 1113

www.ico.org.uk

Document generated: February 19, 2026